Microsoft Office 2011 Mac 64 bit upgrade

Anonymous
2018-04-17T05:17:01+00:00

I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  1. Jim G 134K Reputation points MVP
    2019-03-11T14:21:45+00:00

    Hi Christine

    No one is forcing you do to do anything.

    You are not being forced to install Mac OS updates. If you don't pull the rug from underneath Office 2011 by installing an operating system for which it was never designed to run, then you can continue to use Office 2011 forever, or until you hardware breaks.

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  2. Anonymous
    2019-02-12T03:51:45+00:00

    I have followed this tread but am still unsure how/if the emails in Outlook 2011 for Mac will transfer automatically when I install Office  2019 ?

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  3. Anonymous
    2019-02-12T03:32:06+00:00

    I purchased Microsoft Office 2011 along with the purchase of my MacBook.  I did an upgrade yesterday only to find that Office 2011 will only run on 32 bit.  The upgrade now requires Microsoft Office to run on 64bit.  I read in many places that Microsoft has no intentions of supporting this upgrade so therefore, I can no longer safely use this software, that I purchased, on my mac.  Microsoft is forcing me to purchase something I have already purchased earlier.  I do not care if there are newer versions of Microsoft Office.  I purchased Office 2011 and Microsoft should still honor that purchase by providing the 64bit upgrade.  I contacted support thru their chat box and was only directed to this site where I can look up or post my own questions.  Really great customer support Microsoft! Thank-you! NOT.  I wish to have a refund or a product key to another Microsoft Office that will run on Mac at 64bit. I'll be holding my breath awaiting even more outstanding customer service.

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  4. Anonymous
    2019-02-12T03:24:55+00:00

    I have followed this tread but am still unsure how/if the emails in Outlook 2011 for Mac will transfer automatically when I install Office  2019 ?

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  5. Anonymous
    2019-01-03T17:30:19+00:00

    To be fair, I haven't asked them. I will and report back on what they said.

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