Cursor becomes smaller in Office apps.

Anonymous
2017-09-26T21:13:48+00:00

Split from this thread.

I have the same issue on a brand new Dell XPS.  What's interesting to me is that I only see the issue on hyperlinks within Office apps like Word and Outlook. Everywhere else the cursor behaves normally.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-01-04T10:28:50+00:00

    My shrinking cursor issue has magically disappeared.  I wish I could say I fixed it but alas, all I have done is keep working. I'm sure my laptop has been through several reboots and different monitors since I posted my screenshots above.  Right now scaling is at 100% on my dual 1920x1200 monitors and all is fine.

    If the problem re-appears I'll let you know.  

    You know what...so has mine!  Not going to consider this as fixed just yet though as it may return.  Will let you all know.

    Simon.

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  2. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2018-01-04T00:36:16+00:00

    At a guess, scaling being set to 100% works around the problem. Anyway, more information will come once Microsoft's testing is complete.

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  3. Anonymous
    2018-01-04T00:16:36+00:00

    Thank you.  I appreciate the effort.

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  4. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2018-01-03T19:37:09+00:00

    I have received a response from the Office team. So far, it is just a confirmation that they are looking into the problem.

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  5. Anonymous
    2017-12-24T16:09:26+00:00

    I have the exact same issue. Surface Book scaled 125% 3000x2000. This is a definite bug issue that requires attention and correction. So is this issue now the subject of an open case with Microsoft technical support? If not, why not? Stefan hi! -- is this not your action item? 

    While I'm not happy you are experiencing the problem, I am happy that it shows I'm not delusional, and that this is an actual issue.  :)

    Welcome to the club!

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