Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

306 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-08-07T12:16:02+00:00

    Thank you so much Doug. You're a life saver

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-08-06T16:26:55+00:00

    Thank you so much Doug. Saved a huge amount of work. Heroic!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-08-06T14:12:08+00:00

    Hello Doug. I have the same problem with a file i've been working on, i sent it to your email. Please help

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-08-05T14:47:33+00:00

    Help! I have the same "Error- the name in the end tag of the element must match the element type in the start tag" problem with a document I've been working on for weeks. I know it's an XML issue but can't seem to solve it with the work arounds suggested by Microsoft and others. Can anybody save me? It's a sensitive document so I don't want to put a link up here, would rather send direct to someone.

    Was this answer helpful?

    0 comments
  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2021-08-05T09:07:30+00:00

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover your document.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    https://1drv.ms/u/s!AmuIXmFDy-1a8nMtZsb0KlLCYoJV?e=8BRHGe

    and send me an email to the address shown in my signature to let me know that it is there.

    Was this answer helpful?

    0 comments