Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

306 answers

Sort by: Most helpful
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2021-05-10T06:08:50+00:00

    I have requested access to that file.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-05-10T05:04:51+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-04-04T12:54:07+00:00

    Hi Doug, I have the same error message. I would appreciate if you could help me too.

    Walt

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-03-05T22:54:41+00:00

    Hello,

    I am having a similar issue and cannot figure out how to fix my file. I've uploaded it here: https://1drv.ms/u/s!AjwW6BCjYtkohH6VEl8CvWTRoKrc?e=f86y0h

    Is anyone able to help me?

    Thank you!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-02-18T05:34:53+00:00

    Hi Doug, I'm having a similar problem with an important work file, any chance you can try and repair?

    Was this answer helpful?

    0 comments No comments