Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2020-10-07T09:15:54+00:00

    I have requested that you provide access to that file.

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  2. Anonymous
    2020-10-07T07:39:57+00:00

    Hello, I have the same problem, could you help me please?! this is the like of my file:

    https://drive.google.com/file/d/139yqAtr42xrl4ms6p1s7yeK1jluNOgDd/view

    Thank you in advance.

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  3. Anonymous
    2020-09-24T16:15:27+00:00

    Hi dough, 

    How about is the file word which has error "The name in the end tag of the element must match the element type in the start tag." is encrypted using MS Word 2013. 

    How to decrypt word file ? Because if the file is encrypted, if i rename to zip, i couldn't at all to repair document.xml. 

    Do you have any idea how to solve the problem ?

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  4. Anonymous
    2020-08-30T23:13:26+00:00

    Hi Daniel,

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover your document.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature to let me know that it is there.

    Hello Doug, how are you?

    My client authorized me to send the file to you, thank goodness. I've just sent it to your e-mail address.

    My main priority is the text part - since I am translating the text of the file into Portuguese - so don't worry if you cannot recover the pictures, if the text is recovered, that will definitely work.

    Thank you very much in advance for your help!

    Best regards,

    Daniel

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  5. Anonymous
    2020-08-30T01:02:49+00:00

    Hello Doug!

    Thank you so much for the super quick reply!

    I've just sent you an e-mail.

    Best regards,

    Daniel

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