Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

306 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-11-04T11:17:40+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    In addition to the repaired document, I have also uploaded a modified document in which the background plaid pattern has been inserted into the header with the result that the file size is reduced from 135 MB to 2.5MB and a copy of the modified document that has been saved as a pdf file.

    Let me know when you have retrieved them so that I can delete it from that folder.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-11-04T05:59:38+00:00

    Hello,

    I am having the same issue opening this file. Are you able to help? 

    https://drive.google.com/file/d/1qK\_nI\_\_bcH7bW656rVCkCW\_8UOBFDAka/view?usp=sharing

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-11-03T23:31:37+00:00

    I have emailed you the link that you should be able to access. Sorry for the delay and thanks again.

    Was this answer helpful?

    0 comments
  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-11-03T22:21:16+00:00

    I have requested permission to access that document per the instructions that appear when I use that URL

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-11-03T12:17:14+00:00

    Hi Doug, 

    I have the same problem, would you be able to help me?

    The link is below.

    https://drive.google.com/open?id=1\_luJpXfP0-uqU\_XV5KuUCsqbyfHNKjVk

    Thanks

    Was this answer helpful?

    0 comments