Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-11-03T01:56:33+00:00

    Hi I sent it a while ago via my gmail account. Thank you for trying!!!

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  2. Anonymous
    2019-11-03T00:42:59+00:00

    Help! I just sent you an email Mr. Robbins. I have the same problem and am under a crazy deadline. Please let me know if you can try to fix my docx.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2019-10-15T01:24:45+00:00

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover your document..

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature to let me know that it is there.

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  5. Anonymous
    2019-10-14T13:47:18+00:00

    Hi Doug,

    I have the same problem, but I'm trying to open it in Word2013_SP1 ProPlus installed.

    I still can't open it. Does this errored file *HAVE* to be opened in Word2010_Sp1?

    Shouldn't it also be fixed in Word2013_SP1?

    Or are you doing something special to even open it in 2010_SP1?

    Thanks.

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