Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-04-29T04:26:58+00:00

    Hi Doug,

    Unfortunately I have been trying to solve this same problem for a long time with no luck. The file can be dowloaded from Google Drive:

    https://drive.google.com/file/d/1BlwGQt2KrfsMRwxE2RWdRfpW2U3NA7gR/view?usp=sharing

    Any help would be greatly appreciated.

    Thank you!

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-04-26T02:16:58+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

    Let me know when you have retrieved it so that I can delete it from that folder.

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  3. Anonymous
    2018-04-25T20:44:59+00:00

    Would it be possible to do me one too? I've been fiddling with a copy of the xml for days with no success and my final is now past due. I'd very much appreciate some help

    https://drive.google.com/open?id=1TnDz8tOSFCylFEGXy15EABGsTiD0\_zew

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  4. Anonymous
    2018-04-24T09:57:39+00:00

    I had retrieved the file. Thank you so much for your help Doug. It really meant a lot to me.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-04-24T09:40:12+00:00

    A repaired copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

    Let me know when you have retrieved it so that I can delete it from that folder.

    Note that the cause of the type of error in your document was rectified by Service Pack 1 for Office 2010.

    See:

    https://support.microsoft.com/en-us/help/2528942/you-receive-an-end-tag-error-when-you-open-a-docx-file-in-word-2007-20

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