Error- the name in the end tag of the element must match the element type in the start tag

Anonymous
2018-01-14T04:12:40+00:00

Hi, never really posted in one of these things before I this is sort of an emergency, I have an important document due in a few days for uni and all was going good until I encounter the error 'the name in the end tag of the element must match the element type in the start tag' which is preventing me from opening my document.

Naturally when I encounter this error I googled and attempted many fixes and have been attempting to edit the document.xml file for around 4 hours now to no avail.

I would greatly appreciate some help in how to overcome this error, I've linked a google drive folder with both the entire word document as a .rar file and the document.xml file as well as a screenshot of the error below.

I really don't know how to use this site but any help would be appreciated tremendously due to the importance of me resolving this error quickly.

Thanks in advnaced for any help anyone can offer 

:)

https://drive.google.com/drive/folders/19zeLbff\_RpBTZlhBdXn3FliQap19kNwI?usp=sharing 

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-04-24T08:58:28+00:00

    Hello Doug, can you help me also, this is the problem with my thesis paper, I really need your help, please help me. 

    https://drive.google.com/file/d/1mZjlSyWbx8xjob5nSEzhVaCdsJR4GBso/view?usp=sharing

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  2. Anonymous
    2018-04-16T10:13:24+00:00

    Dear Doug,

    Facing the same problem here, loads of work there, lost because of the name in the end...

    Could you help me here?

    https://drive.google.com/open?id=1DwgiWuXZI9n5wkQ5Btunkc3ZYD0l8WvL

    Thanks!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-04-16T06:47:17+00:00

    A repaired copy of your document is being uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

    It will be a little while before it is available as at the time of posting this message, only a couple of the 158MB had been uploaded.

    Let me know when you have retrieved it so that I can delete it from that folder.

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  4. Anonymous
    2018-04-16T05:43:55+00:00

    Dear Doug,

    I'm facing the same problem and after spending some hours trying to fix it, I didn't manage to do it.

    Can you help me out too. Its urgent. 

    Thanks in advance. The problem is in row 2, column 257749.

    https://drive.google.com/file/d/1J0-db0LvHhUFbn\_GlcXF3sOJJC5ZLNco/view?usp=sharing

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  5. Anonymous
    2018-04-16T03:36:03+00:00

    Thanks a ton, yea I read through that and downloaded SP2 instead of SP1 it seems and while installing it says no known program detected for some reason and since it was urgent, wrote here......THANKS A TON, you are a life saver.

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