Cannot print from Publisher

Anonymous
2016-11-01T22:48:51+00:00

I can no longer get publisher to print to any printer, including a physical printer (HPLaserJet) or to a file, i.e. a PDF.  It tries to connect for about 30 seconds and then once connected the print button remains greyed out.  All other MS Office programs work fine.  Any ideas?

Microsoft 365 and Office | Publisher | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Most helpful
  1. Anonymous
    2018-02-26T20:20:39+00:00

    Thanks Bill I have tried PDF but it loses formatting, saving as  PNG is much better for me

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-01-23T01:31:44+00:00

    This is the first if have heard of this. Microsoft's customer support is certainly lacking.   A notification from Microsoft about non-support of Office 2007 would have been appreciated by many of us.   Thank you AbolicalDi for your information!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-01-23T00:08:09+00:00

    Since the last Microsoft update in December 2017/January 2018 timeframe, I can no longer print a Publisher (2007) document.  Message received is waiting on printer to respond. All other Microsoft applications work fine.  I use Publisher in my work so really need to resolve this issue.

    I spent over an hour with Microsoft support online chat and they couldn’t fix it.  I think it’s their way of making us upgrade to the latest version. But the mystery remains why can we print from Word, Excel,  etc and not publisher. Come on Microsoft give us an answer please.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-01-02T20:59:28+00:00

    Same problem here...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2017-12-22T03:38:14+00:00

    I am also having the exact same problem.

    Publisher 2007

    Windows 10

    Samsung CLP-360 Color LaserJet

    Worked fine last week, Windows Update ran on the weekend, now Publisher won't print.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments