Why why why is video such a big FAIL in Sharepoint?

Anonymous
2016-11-11T00:32:20+00:00

For a couple of months I was able to get videos to work (and be responsive) in our intranet but now using the exact same process, all I get is:

"file format is unsupported ...."

Really? I'm so frustrated by everything about this rubbish service that given the choice, I would immediately cancel our 7000 licenses, but unfortunately I don't have that choice.  

We're using a blog site to publish content so my process was to "insert" a video (using the ribbon tool), select the uploaded file, save the post and then open "edit source" and  wrap the code in a div to make it responsive. Now when I insert a video I get the error noted above. How the **** could an mp4 file be an unsupported file type? What is going on ?

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

42 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-02-09T10:58:46+00:00

    Hi Webbrewers3,

    Can you please provide the information above?

    Regards,

    Yoga

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-02-07T10:49:46+00:00

    Hi Webbrewers3,

    Can you please provide the information below so that we can narrow down the causes for the issue?

        1. Related screenshots about the difference you find.

        2. The embed code you use to insert to blog site.

    Regards,

    Yoga

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-02-06T18:07:41+00:00

    How do I upload a video and preserve the "raw" mp4 version? In other words, get a version that ends with the mp4 extension. One guy here was able to get that to work but now when he uploads all we get is the broken non mp4 version that doesn't work. If you want to see the difference easily, the working file has a blank doc  ison, while the non working one has the film strip icon.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-02-04T04:19:33+00:00

    Thankyou for persisting but it simply doesn't work for us so we've moved on to a non Msft solution. Since videos have become an important communication medium for my co and SP isn't designed robustly enough to work in a variety of network situations and withstand browser variances etc, we are in the process of rethinking our use of O365 in our cloud strategy. I hear many others are too. Our expectation is that Msft has figured out how to get basic elements like video to just work in a variety of environments

    • and we don't have the time to figure out why they don't.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-02-04T02:21:08+00:00

    Hi Webbrewers3,

    With the above steps provided by Yoga, I was able to embed the video in a blog post successfully.

    To narrow down the issue you encountered, please share with us the following information:

    1. Use a different browser (like Internet Explorer or Firefox) to check the outcome.
    2. Embed the code of the same video in a different blog site.
    3. Test with a different video.
    4. Provide a screenshot of the situation when the videoembedplayer.aspx page doesn't work consistently.

    Regards,

    Jiaxing

    Was this answer helpful?

    0 comments