Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar

Anonymous
2016-11-25T22:40:48+00:00

Hi,

Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc and reinstalling all software (just to make sure there was no garbage left form my old Mac). The flickering issue seems only to occur in PP and more specific in the presentation mode. When running the same presentation in keynote (by opening the .pptx file) the issue does not occur. At this point it seems to be isolated to MS Office - PP.

Has anybody encountered something similar? Any ideas?

Thanks!

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-03-06T20:59:30+00:00

Hi guys,

Thanks for your patience. It looks like this issue has been fixed in macOS Sierra version 10.12.4 Beta 2. Let us know if you continue to run into any problems. And thanks for helping us troubleshoot this!

-Amy M.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2017-03-28T16:16:06+00:00

Apple released 10.12.4 yesterday. This release should include the fix for the screen flickering issue. If folks could update and then confirm back on this thread if that is indeed the case, that would be great.

Thanks so much,

Amy M.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

91 additional answers

Sort by: Most helpful
  1. Anonymous
    2017-03-11T05:38:33+00:00

    This did not work for me.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-03-11T05:38:08+00:00

    How does one get Sierra version 10.12.4 Beta 2? It doesn't come up as an option when I attempt update?

    Was this answer helpful?

    0 comments No comments
  3. Jim G 134K Reputation points MVP
    2017-03-07T16:22:44+00:00

    When it comes to deciding whether or not to use beta software it's completely up to you.

    Alpha - It isn't done yet. There will most likely be things you'll find amiss. Not for production use.

    Beta - The developers think it's ready for prime time. Turning it loose on those who are willing to report problems and can live with them for a while. No problems are expected, though. Generally not for production use, but if you want a particular fix, go for it and be prepared if something else goes wrong.

    Released - As trouble-free as you can get.

    Was this answer helpful?

    0 comments No comments