Hyperlink insert crashes Office 2016 & Windows 10 Creators Update

Anonymous
2017-03-20T11:30:29+00:00

Hi,

After a lot of searching, I still cannot explain why all office software crashes when trying to insert a hyperlink when latest creators beta is installed (15060).

The crashes all relate to the same DLL ucrtbase.dll.

As soon as I rollback to actual windows version 14393.953 the issue is non existent.

Thanks for your input

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Anonymous
2017-09-12T01:40:41+00:00

But I use the god-mode all the time!  Windows 10/Office 365 is so incredibly buggy, that god-mode makes it easy to use the available tools there.  Why doesn't windows do that naturally, anyway?

I was unable to send an invoice today, thanks to Excel not working its hyperlinks, perhaps Excel's just atheistic?

Fix it, Microsoft.  Please.  NOW!

Hi,

Just put the God mode fille in a seperate folder rather than leaving it in your docs folder. Then you can use your hyperlinks in Excel.

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  1. Anonymous
    2017-10-02T14:03:50+00:00

    Turn off GOD mode.

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  2. Anonymous
    2017-10-02T09:57:28+00:00

    I did the same thing. Trying to repair Office thru installed programs totally removed my Office installation without a warning.

    But luckily if you do a restore to a restore point your Office installation gets back again wuithout you having to re-installs Office. Im glad for that because otherwise I would have lost my Outlook mails and account settings.

    But a restore to an older restore point got my Office back as before.

    The problem of crasching when inserting a link still occurs of course.

    But for me the problem only occurs if I am trying to navigate ta a file or link to insert. If I manually type (or paste) the link to the adress filend in the insert hyperlink digalogue it works without crasching.

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  3. Anonymous
    2017-10-02T09:47:29+00:00

    Yes we need Microsoft to fix this.

    However there is a workaround.

    Excel (and all other Office programs) crasches when you insert a link ONLY if you try to navigate to a file to be inserted fron the hyperlink dialog box.

    Instead do not try to navigate but paste the url or file adress directly in the adress filed in the hyperlink dialog box. Then your Office program will not crash and the link will be put in correctly.

    A pain to have to manually put in the adress but it is a workaround.

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  4. Anonymous
    2017-09-19T11:44:36+00:00

    I'm surprised they haven't found a way to make the keyboard sting our fingers as we type!  

    Please don't give them any ideas...

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