Stop the "don't lose access to your account" nonsense.

Anonymous
2016-01-07T21:42:17+00:00

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I bypass it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-03-30T17:38:13+00:00

    Chee - I know you're doing your job but please don't waste any more of our time by passing along  suggestions telling us what to try - we shouldn't have to do anything and all your efforts should be focused on getting this obvious bug escalated to someone who can fix it.. Based on the varied responses here, this is clearly NOT by design or if it is, it's a poor design even by Msft's questionable standards.

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  2. Anonymous
    2016-03-30T10:34:12+00:00

    Having this option doesn't make sense for an enterprise using Active directory.  We don't want other admins to be able to reset their password using a personal email or phone, so we have it turned off.  Why should it then propmpt every time to setup an alternative authentication method, it doesn't make sense.  In any enterprise if an administrator forgets their password, they can get another domain admin to reset it.

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  3. Anonymous
    2016-03-30T08:37:59+00:00

    Is there any resolution to this annoying message for Global admins?  We manage our password in our domain, this prompt is just an annoyance that was recently introduced, and only seems to affect global admins in the admin portal.  We have multi factor authentication turned off.  How do I get rid of this prompt?

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  4. Anonymous
    2016-03-30T08:29:43+00:00

    Multi Factor is off except for Global Admins.

    its funny because some of our users got the Problem and some not. We talked today with the Office365 Support and it seems like (i dont mean it angy) the support also doesnt know how to fix that Problem

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  5. Anonymous
    2016-03-30T07:27:55+00:00

    Also, Chee.

    Just to be clear. It was blocking me from getting to Admin area for about a week or two. I could not "Cancel" out of the verification window, it was stuck in a loop. That is what prompted my original contact. Also, as I said before, we can not complete the verification process because you can't use extension numbers for the phone and we all have extension numbers. AND we do not need to be FORCED to use personal phone numbers and email to verify a COMPANY owned account. It does NOT fit our security needs and best practices. Especially for Global Admin accounts.

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