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Hi,
I just upgraded to Office 2016 via the Office 365 subscription. Working on a Surface Pro 3 and Windows 10. I am mostly using OneNote 2016 to take handwritten notes using the Surface Pen.
The disappearing ink issue, (that was a problem in the OneNote 2013 edition, until it was fixed), seems to be back: parts of written stuff disappear. I was writing in OneNote 2016, and out of nowhere, parts of what I had written earlier disappeared. Though the issue is not as severe as it was earlier, when the disappearing was very frequent.
This needs to be fixed ASAP, it renders OneNote not very useful for note-taking!
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi
Please could you open a new thread for any issues around ink disappearing.
Thanks
Mavis
[OneNote Engineer]
I'm sorry to say that I have started to experience this problem today on my new HP Spectre 360.
I have now the dissapearing ink problem, please help.
After 2 years, do you have any plan to fix this issue?
In playing around more with this problem, I noted if I turn wi fi off, and restart the computer with wifi off - and leave it off, then the disappearing ink issue does not seem to occur in OneNote 2016. Once I turn wifi on, the problem recurs. If I restart the computer with wifi on, the problem also recurs.