Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2016-05-05T17:08:42+00:00

    I saw a post a day or two ago in which someone was reporting a similar issue.  They ended up contact MS's support and was able to replicate the issue and the Support Agent indicated there was definitely an issue and was elevating the problem to the Dev Team.  So yes, I believe the issue may not have been properly, or completely, resolved.  There is no way of knowing how long, or if there will be a fix.

    Perhaps, if we are lucky, someone from MS can chime in on the discussion with an update.

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  2. Anonymous
    2016-05-05T16:35:55+00:00

    Hello,

    The Click to Run update fixed the problem on all our computers back in December. But now, 5 months later, I just installed Office 365 on a new PC and lo and behold the exact same issue is happening in Access even though the install is completely up to date. Does this mean Microsoft has reverted the issue in the latest version of Office 365?! This is EXTREMELY frustrating. 

    Fiona

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  3. Anonymous
    2016-04-23T10:25:30+00:00

    Only partially with the work around mentioned to me by AnyWal:

    ........changed from ZOOM to CLIP or STRETCH.......

    I had a problem like that too, but images were loading on some of computer and not others :|

    I did the same and it solved my problem too. now images are loading on all computers with local or network copy of ACCESS files.

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  4. Anonymous
    2016-04-04T14:50:09+00:00

    Won't help me any - I have over 65,000 images!  All are stored externally.  For some reason I don't see "Update Now" on the Account page.

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