Pictures not showing in printed versions of reports (or in print previews)

Anonymous

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

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ScottGem 68,840 Volunteer Moderator

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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153 additional answers

Anonymous

2017-09-09T22:56:35+00:00

Although you have office 365, the latest version, it doesn't mean it is fully updated.

Microsoft added a concept of channels to office 365, and depending on what channel you are on, you may not actually have the update that fixes the issue. You need to be on the current channel to get the update, but the this week also install other updates that cause other issues. It's a catch 22 and a real pain to understand and manage!
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