Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2015-12-09T14:59:25+00:00

    Are you joking? If anything it's an understatement.

    I honestly don't know why you keep defending Microsoft at this point. Your brand loyalty is absolutely ridiculous. They obviously don't care about customer service at all. We gave them a problem to fix in September (I would argue even earlier) and they did nothing about it for a month. Then we were told (not by them directly mind you) we would have to wait another 2+ months until a patch would be released.

    Here we are 2 months later and it turns out everyone that pays for a 365 subscription still does not have a fix. This is a BASIC FEATURE and it has been broken for the entire fourth quarter of 2015.

    At least now we can revert back to 2013, so now they are realizing their suite is broken, but it sure as **** took them long enough.

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  2. Anonymous
    2015-12-09T14:12:23+00:00

    The fix for this issue was pushed out on December 9, 2015.

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  3. ScottGem 68,840 Reputation points Volunteer Moderator
    2015-12-09T12:25:28+00:00

    I understand your frustration but saying that anyone got "shafted" here is really a bit over the top. 

    But thank you for posting that link.

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  4. Anonymous
    2015-12-09T03:49:57+00:00

    To everyone with a 365 subscription that waited for 3+ months for a fix and got shafted, here is how to revert back to 2013.

    https://support.office.com/en-gb/article/How-do-I-reinstall-Office-2013-after-an-Office-2016-upgrade-a6ca92f4-cbb4-4609-9fdb-f8d3dd6812f3?ui=en-US&rs=en-GB&ad=GB&fromAR=1

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