When logging into https://portal.office.com it says "connected to windows"

Anonymous
2015-11-24T08:45:04+00:00

When I navigate to https://portal.office.com, and try to login, the initial screen says "connected to Windows". When I attempt to click on my username, it does nothing. I then have to select use another account and type my username again.

I have the latest build of Windows 10 Enterprise and am using IE 11, with automatic logon only in intranet zone enabled.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2016-01-25T05:37:28+00:00

    I have the same issue,

    Windows 10  with latest updates

    Edge browser

    Machine not linked to a domain (azure or on premises)

    Seems to happen when I have been logged into portal earlier in the day, and then go back to login again.

    One Workaround is to open a private browsing window and login from there.

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  2. Anonymous
    2016-01-19T21:03:48+00:00

    Hi Lee,

    We've escalated the case to the related team for further investigation. They will contact you directly via the email address lee***@cel***.co.uk you provided. Please pay attention to your mailbox and keep working on the issue with them.

    Thanks,

    Lingyu Sun

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  3. Anonymous
    2016-01-19T01:48:13+00:00

    Hi Lee,

    Could you provide us with some additional information below so we can focus on the issue from your side? To protect your privacy, we've also sent a private message to you to collect the information. You can access the private message via https://community.office365.com/en-us/user/conversations.

    Thanks,

    Lingyu Sun

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  4. Anonymous
    2016-01-18T06:51:35+00:00

    I am also seeing the same issue.

    Running

    Windows 10

    Edge or internet explorer have had the same issues

    Computer is not domain joined but joined to Azure AD as a work account

    Many other users are seeing the same issue in my organisation.

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  5. Anonymous
    2016-01-14T05:37:26+00:00

    Hi Steven,

    Could you provide us with the information below to further investigate this issue?

    1. Your operating system.
    2. The browser you used when you encounter this issue. Do other browsers work normally? Such as Chrome or Firefox.
    3. Is your computer domain joined or joined into Azure AD?

    To protect your privacy, we've also sent a private message to you to collect some additional information. You can access the private message via https://community.office365.com/en-us/user/conversations.

    Regards,

    Spike

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