PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.

Anonymous
2015-09-21T02:14:12+00:00

AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to do. 

'The image part with relationship ID rId2 was not found in the file'

Is there a fix for this?? Preferably before tomorrow morning? These are all images that I either created or pulled as screen shots. (All jpegs.) 

PLEASE HELP!

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2016-02-17T17:25:14+00:00

    It's not a "Mysterious" version. I have version Powerpoint 15.18, Microsoft Office 365 for Mac, Office 2016 is the name that comes up when I open any of my Microsoft Apps.

    There is not an update available for me yet, because I have a version that my work provided, and the update to 15.19 is NOWHERE to be found that I can download. I know to update my software. That was the first thing I tried. If you have an idea of where to get the update for people who are not "INSIDERS" I would appreciate being pointed in the right direction.

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  2. Anonymous
    2016-02-17T16:52:58+00:00

    I will check with the users and see if they are up-to-date.

    thanks.

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  3. Anonymous
    2016-02-17T16:52:41+00:00

    Thanks.  I'll get with the users who build the slides and have them not put dashes on the picture names and see if that works.

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  4. Anonymous
    2016-02-17T16:49:31+00:00

    I discovered by accident that this happens whoever the name of the image has a dash instead of an underscore. I changed the names - voila- they all appear.

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