excel 2013 crashes in windows 8.1

Anonymous
2013-10-22T15:52:25+00:00

Hi,

I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down.

  • Works in safe mode
  • There are no add-ins installed
  • Other office programs work fine
  • already completely uninstalled (via fixit) and reinstalled the software.
  • running windows 8.1 pro

thanks,

Juan

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-10-23T22:20:05+00:00

"take a back-up of that OSF.DLL file and delete it.

C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

Or

C:\Program Files\Microsoft Office\Office15\OSF.DLL

Once the file is deleted open Excel and check if the issue persists."

worked for me

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  1. Anonymous
    2013-11-07T19:03:11+00:00

    "take a back-up of that OSF.DLL file and delete it.

    C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

    Or

    C:\Program Files\Microsoft Office\Office15\OSF.DLL

     

    Once the file is deleted open Excel and check if the issue persists."

    worked for me

    worked for me too

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  2. Anonymous
    2013-11-07T10:30:27+00:00

    Worked for me..thanks :)

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  3. Anonymous
    2013-11-06T20:42:46+00:00

    Hi Juan,

    The word I received from Avast! was that they plan to release later this week.

    Anita

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  4. Anonymous
    2013-11-06T20:38:35+00:00

    See http://blogs.technet.com/b/the\_microsoft\_excel\_support\_team\_blog/archive/2013/11/04/excel-2013-crashes-when-you-attempt-to-scroll-down-the-page.aspx.

    If you are using Avast! Antivirus, I think we have something there that may help.

    Regards,

    Anita Oakley

    I hope they release a patch for avast soon, this is very frustrating.

    regards,

    Juan Solorzano

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