Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

Was this answer helpful?

0 comments No comments

263 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-04-03T22:11:21+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

    Not able to save work on Word 2013....Windows 8.1

    Nor download updates      HELP

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-04-03T21:17:31+00:00

    just had this error message....lost all my 365 ? No idea what to do...?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-04-03T21:03:52+00:00

    I'm hoping someone out there can help me.  I purchased Office 2013 through the company I was working for and they sent me a backup disk.  I do not have the key# which is on the disk but when I try to load the disk I am receiving Error messages and have about 4 different error messages at this point.  My file for Office 3013 is empty since I tried to reinstall with my non working disk.  Can anyone help me out there?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-04-03T20:51:16+00:00

    Office 365 Home Premium went wrong during an upgrade. Now I cannot open anything in Word, Publisher and Excel.

    Could you help

    Was this answer helpful?

    0 comments No comments