Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”

Anonymous
2014-03-20T20:55:17+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2014-03-20T20:57:20+00:00

Hi Naman,

If you receive this error:

Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4

Use this article to remove Office and then try installing it again.

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  1. Anonymous
    2014-03-28T06:10:55+00:00

    I am getting the same code, not only that but I no longer have my program I can not open my school work, and it will not let me re install...

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  2. Anonymous
    2014-03-28T06:09:08+00:00

    Folks, I think we should all file a Better Business Bureau Complaint about this situation.  It's absurb.  I've been without use of my Office Suite for TOO long.   And I paid good money for it.  Join me in getting our funds reimbursed!

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  3. Anonymous
    2014-03-28T04:40:51+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. 30088-4” when trying to install Office 2013. What should I do?

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  4. Anonymous
    2014-03-28T04:14:26+00:00

    i could not install office 365 please help

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