Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2014-09-19T13:21:11+00:00

    Since Windows Vista the horizontal scroll has been a problem. I heavily use office and have had at least the last 5 versions. Office 2007, 2010 and 2013 have all suffered from this horizontal scrolling problem. Windows XP is the last time I remember horizontal scroll working correctly in Publisher. The side scrolling in Office in newer OS's after that have been intermittent. In Publisher 2013 on Windows 7 and 8 I can tap and scroll and it works 70% of the time but if I hold it to continue scrolling the horizontal bar moves but the screen does not. When I was using Windows Vista I had this problem with Logitech mice and thought they where the problem so I bought a MS mouse and still had the exact same problem. In all cases I installed the accompanied mouse software. Again this is the case on multiple machines and with Office 2007, 2010 and 2013 on Vista, Windows 7 and Windows 8. I really hope Microsoft will fix this problem.

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  2. Anonymous
    2014-04-04T09:53:07+00:00

    In "Devices & Printers" the mouse shows up with the correct name and even picture. This leads me to believe the correct drivers are in fact installed.

    The horizontal scroll by mousewheel does in fact work perfectly fine in Word, which further leads me to believe that this problem is in Excel, not in the driver.

    I tried a few others as well:

    Word: works

    Excel: doesn't work

    PowerPoint: doesn't work

    Outlook: works

    Visio: works

    Visual Studio 2012: works (not in all panes, tho)

    Explorer: doesn't work

    Internet Explorer: works

    Firefox: works

    Photoshop CS5: doesn't work

    Command prompt: works (genuinely surprised :P)

    Notepad: works

    Paint: doesn't work

    The fact that it works in so many applications and doesn't work in some other, indicates that it is something that has to be implemented by a developer of that application, and it isn't something that "magically" works like vertical scrolling usually does.

    For now, as far as Office 2013 is concerned, this problem exists only in Excel and PowerPoint (although getting PowerPoint to show a horizontal scrollbar is a challenge in itself). If this problem can be fixed in the Explorer as well, that would be awesome.

    This is the same situation that I face - exactly.

    Does not work in Excel or Powerpoint, works in Word though. Operating windows 7 64b and Office 2013, also had this problem in Office 2010.

    Using Logitech G700S with Logitech Gaming Software v 8.52.15 - all drivers up to date as @ 4/4/2014

    Not an isolated incident, have had this issue with many different mice. (Also Logitech Performance MX x multiple mice)

    Somehow a few months ago on Office 2010 it started working for no apparent reason, now on a new machine and new job I've got the same problem

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  3. Anonymous
    2014-03-07T15:55:53+00:00

    I have a Microsoft wireless Laser Mouse 7000, and the horizontal scroll wheel doesn't work for in Excel 2013. This is a real pain in that I work with very large spreadsheets constantly and this has been a real unexpected consequence of my recent upgrade from Office 2010 to the Office 365 Pro subscription. I am going to stick with 2010 for the rest of our office until this is fixed.

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  4. Anonymous
    2013-10-21T07:07:46+00:00

    I have exact same problem.

    Only in powerpoint, my horizontal scroll doesnt work and I have a microsoft touch mouse.

    What can we do rather than downgrading to office 14?

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  5. Anonymous
    2013-09-18T08:47:31+00:00

    Hi,

    Thank you for the reply.

    Since this issue occurs not only with Office applications but also with Windows Explorer and other applications as well. Hence the issue is not related to the installed application.

    You may check if there is an updated driver for the device by contacting the manufacturer.

    Let us know if this information is helpful.

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