Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-01-17T21:28:29+00:00

    Go to Personalize - Change mouse pointers - SetPoint Settings - Advanced Settings - Uncheck Enable application specific button settings. - Apply. That worked for me.

    I believe I mentioned that before - The older SetPoint will work with older mice.

    I have both SetPoint 6.67 and GamingSoftware 8.58 installed on my Svr 2008. SetPoint does not recognize the G700 mouse, and GamingSoftware does not allow HZ.

    If I plug-in the G7 or v200+ or v300+ mouse or LX5, the SetPoint becomes active, and allows me HZ with that particular mouse in both Excel 2003 and Excel 2010. The problem is that I need to replace buttons in my dying G7 mice every 3 months, and v2,300+ are to small for desktop use and do not have the resolution and option to change it on the fly that the G7 does.

    I did not need to change the settings or registry to allow HZ - either I set it earlier, or it's the default.

    The annoying part is that G700 is supposed to allow HZ according to the documentation and markings on the mouse.

    XP/Svr 2003 recognizes G700 as a basic mouse, but SetPoint does not see it. I believe it was made as a clunky mouse strictly or gaming under Win 8/10 (in which case it should have more buttons and options)

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