Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4”

Anonymous
2014-03-18T04:02:30+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2014-03-19T15:26:58+00:00

    This problem came after 15.0.4569.1508 update on 18.03.2014 and I couldn't resolve it with the recommendations you made so far. I desperately need Office since I am a finance guy. Microsoft need to resolve this issue immediately!!!!!  

    I am using win 8.1 and Office 2013 pro.

    Only Microsoft antivirus and firewall. No other software.

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  2. Anonymous
    2014-03-19T14:56:36+00:00

    Firewall & antivirus disabled, still got the same error message

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  3. Anonymous
    2014-03-19T14:35:54+00:00

    No not working... this is the 2nd time IN A ROW that when I try to use my Win 8.1 laptop that Office 365 fails!

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  4. Anonymous
    2014-03-19T11:19:27+00:00

    I am having same problem I tried disabling virus protection still can't download.

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  5. Anonymous
    2014-03-19T11:03:47+00:00

    I have the same problem, I have disabled my firewall but still get the same error.

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