Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4”

Anonymous
2014-03-18T04:02:30+00:00

I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  2. Anonymous
    2014-03-28T16:32:13+00:00

    The automatic update foor Office 2013 deployed by Microsoft yesterday completely destroyed the functionality of Office 2013 everywhere. It also destroyed the functionality of the office uninstaller/repair utility.

    The only known solution available at this point is a complete uninstall and reinstall of Office products. Since the normal uninstaller does not work, you have to download a standalone "Office killer" utility from Microsoft:

    http://support.microsoft.com/kb/2739501

    Use that utility to completely remove Office 2013 from your computer and then reinstall it the usual way. This will make it work. Of course, it is strongly recommended to immediately disable the automatic updates for Office products (see File -> Account menu, right-hand side).

    The above download does not remove Office, it adds AnyProtect and requires one to buy a service I do not want or need.

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  3. Anonymous
    2014-03-27T15:16:20+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

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  4. Anonymous
    2014-03-27T04:39:57+00:00

    I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?

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  5. Anonymous
    2014-03-27T03:35:41+00:00

    Try running the installer from a different network (if permitted, ofcourse).  Might be due to firewall issues.  If only a more meaningful message were provided.

    I get the same error when installing via our client VPN, but proceeded flawlessly after I switched to our company's network.

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