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I am getting the error, “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 30174-4” when trying to install Office. What should I do?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
well this didn't work for me? I use windows 8 office 2013 I uninstalled it and reinstalled also I have tried to buy it 2 times and then it says something went wrong? please help ******@aol.com
thanks I need assistance as soon as possible!!!
Is there a fix to this yet? I wondering how many people it's affecting? This is really annoying..
I AM SO DISSAPOINTED!!! MICROSOFT YOU NEED TO FIX THIS!!!! OTHERWISE MY SCHOOL GRADES WILL FALL TO N/A BECAUSE I CANT USE MICROSOFT OFFICE TO DO MY HOMEWORK!!!! YOU SCREWED REAL BAD MICROSOFT, THIS WILL PROBABLY EVEN BE YOUR DOWNFALL UNLESS YOU FIX IT!!!
What do I do about this error
The automatic update foor Office 2013 deployed by Microsoft yesterday completely destroyed the functionality of Office 2013 everywhere. It also destroyed the functionality of the office uninstaller/repair utility.
The only known solution available at this point is a complete uninstall and reinstall of Office products. Since the normal uninstaller does not work, you have to download a standalone "Office killer" utility from Microsoft:
http://support.microsoft.com/kb/2739501
Use that utility to completely remove Office 2013 from your computer and then reinstall it the usual way. This will make it work. Of course, it is strongly recommended to immediately disable the automatic updates for Office products (see File -> Account menu, right-hand side).
I am completely disgusted with Microsoft - i too am having the same problem - lots of works planned this morning for a meeting I'm now in - AND NO ACCESS TO MY WORK therefore I cannot report and work from my files.
I truly feel there should be a class action against this company for leaving me and otherS HIGH AND DRY.
Microsoft has destroyed all trust in their product. Can not uninstall program, can not download new program because the old one still shows on the hard drive. Customer service is no help because I cant understand what they are saying,,, Trying to contact someone that speaks clear and precise English is impossible,. Thanks Microsoft, you have made using the computer a real challenge. Hello Mac