retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

***Post moved by the moderator to the appropriate forum category.***

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

170 additional answers

Sort by: Most helpful
  1. Anonymous
    2018-12-20T00:30:25+00:00

    I bought a laptop pc that comes with office 365 suite...where is the product key????

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-12-14T03:28:28+00:00

    Hi Helen,

    I would need more details to assist you:

    How was Office 365 purchased and from where?

    Which Office 365 product did you purchase?

    Did you register for Office 365 suite using the product key for the first time?

    Are you installing Office 365 for the first time?

    If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

    Let us know the details and hope the information is helpful.

    I have a subscription to office 365 and need to retrieve the code

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-10-04T15:59:57+00:00

    I am having difficulty reinstalling office suite 365 on my laptop. My subscription was automatically renewed on September 1, 2018, but I was not given a product key code. Please advise.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-08-23T04:29:41+00:00

    I have been paying for Office 365 Home renewal for 4 years now and i just renewed again but i am trying to send email direct from my printer and its asking for product key which i cant find can u help me.

    Regards Robyn

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments