retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2018-11-05T01:16:02+00:00

    I purchased Office 365 through Microsoft online. I want to install it now and it is asking for a product key which I am not sure I ever received. What do I do now?

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  2. Anonymous
    2018-10-29T13:40:24+00:00

    my key code was sent to my phone I don't know how to send it back can you automate it or step by step

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  3. Anonymous
    2018-10-29T13:34:52+00:00

    Hi Helen,

    I would need more details to assist you:

    How was Office 365 purchased and from where?

    Which Office 365 product did you purchase?

    Did you register for Office 365 suite using the product key for the first time?

    Are you installing Office 365 for the first time?

    If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

    Let us know the details and hope the information is helpful.

    my key code was sent to my phone and I don't know how to send it back due to stupidity can you automate it or step by step

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  4. Anonymous
    2018-10-23T17:17:49+00:00

    We purchased it on line it was office 365 home  I installed it on two accounts but I need to install it on another laptop

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