retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2017-09-16T20:24:16+00:00

    Mark, you should remove the product key from your posts before someone steals it.

    No one here has access to the system to validate it for you.

    You will have to do a phone activation to talk to someone who can help you answer that question.

    Use the following link to find the rquired phone number

    We apologize for this inconvenience. We are currently fixing this bug in our Office products. In the meantime, you can call the numbers for your specific country/region listed in this article (https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713?ui=en-US&rs=en-US&ad=US).

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  2. Anonymous
    2017-09-16T20:09:12+00:00

    I have a product Key that will not load. I bought it at Staples in Roseburg Or. It will not load. Is it not valid. Are they selling cards that are not valid? The produce code is <removed>

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  3. Anonymous
    2017-09-16T20:08:41+00:00

    I have a product Key that will not load. I bought it at Staples in Roseburg Or. It will not load. Is it not valid. Are they selling cards that are not valid? The produce code is <removed>

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  4. Anonymous
    2017-09-16T20:05:17+00:00

    I have had the online version for a long time and use auto-renew. I tried to set up my android and nothing worked. I would like my key. If not, I will call MS Directly in Origin. I have a couple of VP friends there.

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