retrieve product key for office 365

Anonymous
2013-08-30T15:14:08+00:00

how can I retrieve a product key for Office 365 that was lost

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Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-08-31T10:40:57+00:00

Hi Helen,

I would need more details to assist you:

How was Office 365 purchased and from where?

Which Office 365 product did you purchase?

Did you register for Office 365 suite using the product key for the first time?

Are you installing Office 365 for the first time?

If not, a Product Key is only needed to set up your Microsoft account for the first time. Once you’ve set up a Microsoft account, you can install or reinstall Office at any time by visiting office.com/myaccount and signing in with your Microsoft account.

Let us know the details and hope the information is helpful.

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  1. Anonymous
    2017-05-09T23:12:07+00:00

    I purchased 365 from Del when I purchase my new Lap Top computer and they install 365 for me back in April 2014.

    I just want to have the "KEY" in case I crashed and have to reinstall 365.

    Bart C Hawkins

    Bart:

    365 is different than the "traditional" licenses you are used to:

    • Once it has been activated initially, you no longer need the product key
    • the Office 365 license is a "subscription", aka a rental, that you have to pay for repeatedly, either yearly or monthly (more expensive).
    • if you don't pay the subscription when it comes due, Office will go into "limited function mode"
    • All Office 365 license "management" is done through the "MyAccount" web page:

    **http://office.com/myaccount**

    • You can use the myaccount site to install Office on new machines, and to remove (deactivate) it from current machines (new function we could not do previously

    Here are some links about using the MyAccount site:

    Office FAQ – MS Store – Manage office 365

    https://www.microsoftstore.com/store/msusa/en_US/DisplayHelpOfficeFAQPage/

    Manage, download, back up, or restore Office 365 / 2016 / 2013 / 2010 / 2007

    https://products.office.com/en-us/download-back-up-restore-microsoft-office-products   365 / 2016 / 2013 / 2010 / 2007 (you may have to scroll down)


    Download and install Office - Video

    Install Office 365 / Manage Office 365 Wiki / Install 365

    See this Wiki for more detailed instructions, with pictures, and additional related links:

    https://answers.microsoft.com/en-us/msoffice/wiki/msoffice_install-mso_win10/stuff-you-can-do-in-myaccount-install-deactivate/3018f88b-d838-4cbf-afa4-e40e5a4f21cc

    Install Office 2016 (including Office 365)


    Office Support Sub Site for Office 365 – Manage

    https://support.office.com/en-us/article/Renew-Office-365-for-home-58f3d0f8-15c4-4ad8-8c5f-16d682e8b545

    Help with Your MS Account – Manage MyAccount**http://office.com/myaccount**

    http://windows.microsoft.com/en-us/windows/accounts

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  2. Anonymous
    2017-05-09T14:56:05+00:00

    I purchased 365 from Del when I purchase my new Lap Top computer and they install 365

    for me back in April 2014.

    I just want to have the "KEY" in case I crashed and have to reinstall 365.

    Bart C Hawkins

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  3. Anonymous
    2017-05-09T12:24:00+00:00

    Hello Marion,

    An Office Product key is an alphanumeric combination with 25 characters. Here’s an article that discusses about how to find your Office product key and what to do in case you lost it. Once you have found your Office product key, you can activate your Office 365 by following the steps provided in this link. It also includes troubleshooting steps to resolve any activation errors.

    Since you mentioned that you forgot your Office 365 credential, you can refer to this **article**for instructions on how to reset your Microsoft Account.

    Don’t hesitate to reach out if you have other questions.

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  4. Anonymous
    2017-05-09T10:36:16+00:00

    Yeah, I have no idea how to access my 365 account.

    Every year I get billed about £60 for 365, I'm not even sure how that started. Just bought a new laptop that already had Windows installed. Hard drive crashed, had it replaced, now telling me I need to activate Office or it'll shut down in two days.

    Can't find the 365 code. Can't log into 365 because I can't find my user ID.

    I have an automatic renewal notice from 2nd Feb saying I'm about to be charged, and the money went out of my account. Must have received something after that but can't find it.

    What do I do?

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