Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

312 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-06-02T20:16:14+00:00

    SERIOUSLY PEEEEED OFF!

    Ive paid for a months subscription with my debit card and had the 'something went wrong' ****, so followed what a guy said on here to remove office entirely and then try to install, I had to purchase office again as no way of getting back to my original install prompt and still the same problem!!!!

    I have loads of work to do and cant do f all now.

    wtf is going on?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-06-02T19:12:01+00:00

    0xc000012f- error code. what does this mean???

    'SOMETHING WENT WRONG'

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-06-02T19:08:08+00:00

    Im trying to install the 1 month subscription to office 2013 and all im getting is 'something went wrong'

    very frustrating as I have just paid and it wont install! P+SSED OFF!!!!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-06-02T18:36:40+00:00

    I a having same problems. Can't activate  or et excel or word. Tile show , but no response.

    Was this answer helpful?

    0 comments No comments