Problems installing Office 2013 and Office 365

Anonymous
2013-03-06T19:00:25+00:00

I’m having problems installing Office, how do I fix this?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-03-06T19:01:03+00:00

Do you know the exact error you’re getting?

Depending on the error or the problem, there are different steps you can take and there are Microsoft articles that can help. For example:

If you get an error that contains “integratedoffice.exe”, look at this article: Fix integratedoffice.exe install errors in Office 2013 or Office 365.

If the installation is hanging at different percentages, look at this article: Microsoft Office 2013 or Office 365 hangs during setup.

If the download is very slow, look at this article: Downloading Office 2013 is slow.

There’s also an article that provides general troubleshooting steps for Office setup: General troubleshooting for installing Office 2013 and Office 365 .

You can also go to this page on Microsoft Support to find more Office 2013 install articles. Or, this page for Office 365 Home Premium articles.

If you’d rather contact support, look at this page for Office 2013 support options, and this page for Office 365 Home Premium support options.

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  1. Anonymous
    2013-05-15T00:50:43+00:00

    Since I had also purchased a new Dell computer, I called Dell support and now my Office 2013 appears to be working quite well.

    I managed to install it after several hours, but Outlook does not work.   Office 2010 was great, 2013 is buggy and full of problems.

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  2. Anonymous
    2013-05-14T07:20:15+00:00

    Since I had also purchased a new Dell computer, I called Dell support and now my Office 2013 appears to be working quite well.

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  3. Anonymous
    2013-05-14T05:46:53+00:00

    POOP, just bought it and having the same problems as everyone else.

    Anybody have a clue how to get it up and running?

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  4. Anonymous
    2013-05-11T20:51:46+00:00

    What the heck are we suppose to do with all these people having problems and no answers to help us??? Come on, Microsoft...

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