FAQ: OneNote Mobile for Android (now available!)

Anonymous
2012-02-07T23:38:09+00:00

For all of you who've been asking (and patiently waiting) for a version of OneNote for your Android phones, we have great news: OneNote Mobile for Android is now available! Download it from the Android Market app store today!

See our blog post for more details.

**I cannot install OneNote Mobile for Android?**OneNote Mobile for Android requires Android version 2.3 or higher.  You can check your version of Android in settings and make sure you are up-to-date.  OneNote Mobile for Android will not work on older versions of Android. It is currently only available on the Android Marketplace.

**Is OneNote Mobile for Android available in my location?**OneNote Mobile for Android is available in the following markets:

Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Finland, France, Germany, Greece, Guatemala, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Jamaica, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Nicaragua, Niger, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Turkey, United Kingdom, United States, Uruguay, and Venezuela.

**Where is <my favorite feature>? When will it be added?**Since we use the app, too, we want it to be as awesome as possible. We listen to all feedback and consider it for future releases. Your feedback helps us know which features are most important to you. However, for a variety of reasons we cannot discuss planned features, their priorities, or the dates that we expect these features to be released.

**Why can't I see all of my content in OneNote Mobile for Android?**The current release supports text, images, checkboxes, bulleted lists, and table rendering. Other content types (including ink and math equations) are not yet supported. We prioritized support for different types of content based on the top needs of most mobile users. We will continue to evaluate and prioritize additional content types for future releases.

**Why are my notes going to the "Personal (Web)" notebook, and why is it needed?**The current OneNote Mobile for iPhone app needs this notebook to exist to synchronize the "Unfiled Notes" section. There is currently no way to change the location of "Unfiled Notes" in OneNote Mobile for iPhone. Do not delete this notebook (you'll see it show up again if you do). If you prefer to have all of your notes in one notebook, we recommend using the "Personal (Web)" notebook. You can open this notebook on the OneNote PC client from the   http://www.skydrive.com site. Open the "Personal (Web)" notebook in the web app and then click "Open in OneNote". From now on, you will be able to see your notes from the PC client.

**Why am I asked to upgrade?**The free download of OneNote Mobile can be used to sync up to 500 notes with your device. If you choose not to upgrade to the unlimited version, you can still view, sync, and delete any of your existing notes even after you've reached the 500 notes limit. However, you will no longer be able to edit your notes or create new ones on your Android device.

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Anonymous
2012-02-08T01:32:08+00:00

Thanks! I've never been so happy to see an app come to the market.

Nice to see that you are actually listening.

Th

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  1. Anonymous
    2012-02-15T06:17:39+00:00

    The "purchase to upgrade" feature requires Android Market application 2.3.4 (or higher) installed on your device. Galaxy Tab samsumg sale in some country/region does not include that application so please double check if that's the reason you are failed to purchase.

    If you have it installed and the app version is also meet the minimum requirements, then can you let us know what's the error message you’ve seen when try to purchase?

    Fanguang Kong

    Microsoft Program Manager

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  2. Anonymous
    2012-02-14T16:24:14+00:00

    About ink support (or any other potential features), I'm sorry I can't discuss product plans here.

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  3. Anonymous
    2012-02-14T16:21:03+00:00

    For the in-app purchase problem, the devs are looking into it.

    We're aware of a possible crash just as you try to do the in-app purchase - they are working on a fix for this. What are you seeing exactly? (crash, error message, ...?)

    I have been told that in-app billing requires version 2.3.4 or higher of the Android Market application.

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  4. Anonymous
    2012-02-14T14:58:45+00:00

    Thank you so much for bringing this one to Android. *but* why does it have to be installed on the phone memory? I had to remove it due to memory constraints. Now, if only I could install it on my SD card...

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