FAQ: OneNote Mobile for Android (now available!)

Thanks all for the feedback - we like to hear how people use the app as it helps us prioritize work on it.

One very common request is ink support - which until recently was only available in the desktop client. We added it to the web app so at least there is some reach access when away from a laptop/desktop. None of our mobile client supports it currently, but we do understand how important it is.

As for OneNote 2007 vs 2010, unfortunately only 2010+ can sync to SkyDrive. Support for cloud sync was the biggest investment we did in OneNote 2010 - which included a new file format, a new protocol and new servers. It is significantly more complicated (and powerful) than simple download/upload of files.

Sorry, this is not something we could backport to 2007. 

The mobile clients only support this 2010 format and protocols.

 

I am glad that you are listening to us.  Inking support would make all difference for me since both, my Windows laptop and my Android tablet have inking support, all my notebooks are basically for handwritten notes.  Do you have an estimate about when will you update the mobile app to support it?

RE Galaxy tab and in app purchase - I'll forward this to the right dev. Thanks!

Thanks all for the feedback - we like to hear how people use the app as it helps us prioritize work on it.

One very common request is ink support - which until recently was only available in the desktop client. We added it to the web app so at least there is some reach access when away from a laptop/desktop. None of our mobile client supports it currently, but we do understand how important it is.

As for OneNote 2007 vs 2010, unfortunately only 2010+ can sync to SkyDrive. Support for cloud sync was the biggest investment we did in OneNote 2010 - which included a new file format, a new protocol and new servers. It is significantly more complicated (and powerful) than simple download/upload of files.

Sorry, this is not something we could backport to 2007. 

The mobile clients only support this 2010 format and protocols.

For all of you who've been asking (and patiently waiting) for a version of OneNote for your Android phones, we have great news: OneNote Mobile for Android is now available! Download it from the Android Market app store today!

See our blog post for more details.

**I cannot install OneNote Mobile for Android?**OneNote Mobile for Android requires Android version 2.3 or higher.  You can check your version of Android in settings and make sure you are up-to-date.  OneNote Mobile for Android will not work on older versions of Android. It is currently only available on the Android Marketplace.

**Is OneNote Mobile for Android available in my location?**OneNote Mobile for Android is available in the following markets:

Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Finland, France, Germany, Greece, Guatemala, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Jamaica, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Nicaragua, Niger, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Turkey, United Kingdom, United States, Uruguay, and Venezuela.

**Where is <my favorite feature>? When will it be added?**Since we use the app, too, we want it to be as awesome as possible. We listen to all feedback and consider it for future releases. Your feedback helps us know which features are most important to you. However, for a variety of reasons we cannot discuss planned features, their priorities, or the dates that we expect these features to be released.

**Why can't I see all of my content in OneNote Mobile for Android?**The current release supports text, images, checkboxes, bulleted lists, and table rendering. Other content types (including ink and math equations) are not yet supported. We prioritized support for different types of content based on the top needs of most mobile users. We will continue to evaluate and prioritize additional content types for future releases.

**Why are my notes going to the "Personal (Web)" notebook, and why is it needed?**The current OneNote Mobile for iPhone app needs this notebook to exist to synchronize the "Unfiled Notes" section. There is currently no way to change the location of "Unfiled Notes" in OneNote Mobile for iPhone. Do not delete this notebook (you'll see it show up again if you do). If you prefer to have all of your notes in one notebook, we recommend using the "Personal (Web)" notebook. You can open this notebook on the OneNote PC client from the   http://www.skydrive.com site. Open the "Personal (Web)" notebook in the web app and then click "Open in OneNote". From now on, you will be able to see your notes from the PC client.

**Why am I asked to upgrade?**The free download of OneNote Mobile can be used to sync up to 500 notes with your device. If you choose not to upgrade to the unlimited version, you can still view, sync, and delete any of your existing notes even after you've reached the 500 notes limit. However, you will no longer be able to edit your notes or create new ones on your Android device.

 

The in app purchase fails every time on my Galaxy Tab. Otherwise I am thrilled. I hope this gets fixed before I reach the 500 limit.