Office 365 subscription, unable to activate on Mac computer "Error code:0x80072f17"

Anonymous
2013-02-04T18:59:13+00:00

If I try to activate using the Product key, I get invalid product key error. If I tried to activate by signing into Office 365 subscription I get the below error

Error  "Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)"

I am able to login to www.office.com/myaccount using my email address and password. I even changed my password and tried to activate using the new password but no luck.

Any suggestions?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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Anonymous
2014-05-08T19:20:02+00:00

Hi There,

There was an issue with activating Office 365 subscription on Mac with the associated error 0x80072f17.

At Microsoft we were able to find the root cause and have fixed the issue.

So I would like to inform you to attempt the activation again now and see if it works.

Thank you for patiently waiting for the resolution.

Ashutosh

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  1. Anonymous
    2015-03-16T08:06:00+00:00

    I have the same issue - whatever i try I cannot get into any office products.

    This is extremely frustrating - what is the fix?

    Scott

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  2. Anonymous
    2015-02-06T16:31:12+00:00

    Hi Ashutosh,

    Thanks a lot for your answer.

    Unfortunately I just tried again and it's still not working with the same error code.

    Thanks

    Stephane

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  3. Anonymous
    2015-02-06T10:52:02+00:00

    same problem here !  (Error code:0x80072f17)...

    No solution so far!! Could you please help!

    S

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  4. Anonymous
    2015-01-08T17:57:23+00:00

    I still keep getting the same error message:  

    Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)

    can you assist me please

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