Office 365 subscription, unable to activate on Mac computer "Error code:0x80072f17"

Anonymous
2013-02-04T18:59:13+00:00

If I try to activate using the Product key, I get invalid product key error. If I tried to activate by signing into Office 365 subscription I get the below error

Error  "Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)"

I am able to login to www.office.com/myaccount using my email address and password. I even changed my password and tried to activate using the new password but no luck.

Any suggestions?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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Anonymous
2014-05-08T19:20:02+00:00

Hi There,

There was an issue with activating Office 365 subscription on Mac with the associated error 0x80072f17.

At Microsoft we were able to find the root cause and have fixed the issue.

So I would like to inform you to attempt the activation again now and see if it works.

Thank you for patiently waiting for the resolution.

Ashutosh

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  1. Anonymous
    2014-05-08T20:37:23+00:00

    Working now.

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  2. Anonymous
    2014-05-08T20:07:33+00:00

    Hurray! Back on line……..thankfully.

    Next time, I'm sure there will be one, get the PR into full swing to keep us upto date.

    Thanks anyhow for fixing!

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  3. Anonymous
    2014-05-08T19:30:26+00:00

    Hi There,

    There was an issue with activating Office 365 subscription on Mac with the associated error 0x80072f17.

    At Microsoft we were able to find the root cause and have fixed the issue.

    So I would like to inform you to attempt the activation again now and see if it works.

    Thank you for patiently waiting for the resolution.

    Ashutosh

    Thanks you so much!

    I can activate it now!

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  4. Anonymous
    2014-05-08T18:26:33+00:00

    Stand corrected:

    It seems to be fixed! Yay!

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