How to change the installation language of Office 2013

Anonymous
2013-02-02T23:38:44+00:00

Hi,

I bought the boxed version of Office 2013 Home and Business English edition at a local store.

I come home, open the box and there's no disc (!??)

I go to office.com/setup as per instructions, enter my key and then forced to created a microsoft account.

While creating the microsoft account, I chose by mistake Canada - French.

At the installation page, I realize that the selected language is French and that I cannot change it.

I go over all th My Account options to find the language setting in order to change it but no hope.

I figure that if I download the media maybe I will get the option of choosing my language... guess what.

I burn the image, pop the disc in and its only in French with no choice of choosing English!!!

Please Help I bought an English version, I want the English version!

Thanks,

Please note: this is not about the input language but the installation language (GUI)

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2014-04-20T12:26:34+00:00

    After you copy the incorrect download link into a new tab (or session) on your browser, you edit the link to change it to en-us (or your desired language) then hit <ENTER> to trigger the download of the installer in your desired language.  Select the "Save" option on the download.  After the download is done, then you can run the installer

    Did you hit <enter>?

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  2. Anonymous
    2013-02-22T22:13:23+00:00

    hi there,

    I seem to be in the same boat as malek too.

    somehow the language selection dropped one choice onto French.

    I now have office 2013 in French and cant understand how to switch back to English.

    MS phonelines have been rubbish, just back and forth to links that are not related.

    I have uninstalled office now, but if I go back to office.com and to my account I just get an error saying come back later...

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  3. Anonymous
    2013-02-06T00:38:28+00:00

    Snomn - do the following steps allow you to get the Norwegian installation?

     

    (1) Open the URL https://office.microsoft.com/nb-no/MyAccount.aspx

    (2) Sign-In with your Windows Account

    (3) Select the link 'Språk- og installasjonsalternativer'

    (4) From the dropdown, select 'Norsk'

    (5) Click the 'Installer' button

     

    Malek - is it the English version of Office 365 that you are looking for? If so

     

    (1) Open the URL https://office.microsoft.com/en-us/MyAccount.aspx

    (2) Sign-In with your Windows Account

    (3) Select the link 'Language and install options'

    (4) From the dropdown, select 'English'

    (5) Click the 'Install' button

     

    Hi Dec,

    I am what is commonly reffered as a power user, even an IT geek :-)

    Before posting here, I made sure to go thru every setting page of the myAccount mini website and there's no way to change the language.

    What you are reffering to is greyed out, I see Language: Français, but that setting is unchangeable.

    I have contacted Microsoft, they were able to easily reproduce it and they recognized that this is a bug and will work on it.

    A case is opened and should be resolved in 3 to 5 days.

    I'll update you folks on this.

    Thank you very much for your time!

    Malek

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  4. Anonymous
    2013-02-06T00:02:48+00:00

    Hi, If you just bought the Office 2013 by yourself the best resolution is to refund the first order because once you choose the language during setup (either by mistake) it will be on that software forever. Once refunded place a new order and repeat the whole set up process again and should be careful this time regarding the language. If you purchased office 2010 to get the free office15 version, you might want to check first the availability of OFFICE 2010 on the website first.

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  5. Anonymous
    2013-02-05T23:24:39+00:00

    Hi,

    I have the exact same problem as Malek. I accidentally registered Office 2013 with Polish instead of Norwegian (I don't know how that happened, maybe I scrolled by mistake or something). I realized my mistake one second after I clicked next, but didn't worry too much about it, thinking that changing the language later on wouldn't be a problem. I was wrong!

    At the installation page I realize that the selected language is Polish and that I cannot change it. I don't understand a word of Polish and I can't seem to find a way to change the registered language to the language I wanted. Now I'm stuck with a Polish version of Office 2013 that has little to zero value to me.

    I also tried to download Office 2013, hoping I could easily change the language, but no, it was Polish all the way.

    And as Malek stated, we're not looking for a language pack, but to change the language that Office 2013 is registered with under office.com/myaccount (which also is the installation language).

    The name of the setup file I get when I click download Office 2013 under MyAccount is:

    Setup.X86.pl-PL_HomeStudentRetailxxxxxxxxxxxxxxxxxxxxxxxxx.exe

    The third part of the filename (pl-PL) refers to the language (Polish) and the country (Poland) that the product is registred as and what the setup/downloader will install. I want this to say nb-NO for Norwegian and Norway, e.g.

    Setup.X86.nb-NO_HomeStudentRetail_xxxxxxxxxxxxxxxxxxxxxx_.exe

    Any suggestions on how to change the registered language or do I actually have to call Microsoft to get this fixed? :/

    snomn

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