Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-07-07T18:25:35+00:00

    The problem you were having was not a misplaced or malformed XML tag pair but rather a wholesale archive corruption. Typically, these are caused by working to and from removable media such as a thumbdrive.

    I managed to recover the first 24 pages of the DOCX intact. You will be able see how the document content was merged into the XML formatting and scrubbed with programming NULLs in the last sentence. No other content was recoverable.

    I've put a copy of the partially repaired DOCX on my own public DropBox here for you to download.

    Ipanema_Procs_Partial (Jeeped).docx

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  2. Anonymous
    2014-07-07T18:16:01+00:00

    Yeah, it's best to use Everything, the search freeware with the generic name. It blows past the the access issues with Temp folders. For me (I corrected the paths) after I had tried to open the our target file twice locally, Everything said the only two docx files with today's date were identical size ones as mentioned and now corrected at:

    C:\Users\socrt_000\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\4045DD1D.docx

    C:\Users[your username]\AppData\Local\Packages\oice_15_974fa576_32c1d314_1d5c\AC\Temp\816524238.docx

    I don't know why there were different locations. With everything I just right clicked on one of the files, told it to copy and pasted on the Desktop.

    The only reason I mention these techniques is in case someone post to OneDrive and then goes away from the computer and doesn't see your request to post a more easy to access copy...

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  3. Anonymous
    2014-07-07T18:03:21+00:00

    @socrtwo;

    Thanks for the tip but my thick head cannot reconcile the method to any satisfaction. For that matter, a command prompt opened with Administrative permissions cannot locate the TMP image of that corrupt DOCX with dir \.docx /s* and I think ten minutes looking for a file is long enough to chuck in the towel and say that OneDrive 'wins' again.

    Addendum:

    @Dualsweat;

    Got the file through the new DropBox link. Took all of 8 seconds after clicking the link. I'll report back shortly.

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  4. Anonymous
    2014-07-07T17:58:59+00:00

    Hi Guys,

              Thanks so much for giving this a whirl! I uploaded the same corupt file to Dropbox just in case there is something more that can be recovered.

    Dropbox Share: https://www.dropbox.com/sh/zngmz1px0cxe7kx/AADg8At26gi4SYsSRv6YrBSka

    Thanks Again!

    Matt------

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