Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-07-07T17:43:40+00:00

    Jeeped,

    Tell OneDrive that you want to open the file on Word locally, then search for the latest docx file on your computer. It probably has a URL as such: 

    C:\Users\socrt_000\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\4045DD1D.docx

    or 

    C:\Users[your username]\AppData\Local\Packages\oice_15_974fa576_32c1d314_1d5c\AC\Temp\816524238.docx

    It's easy to search for the latest docx with Everything: 

    http://www.voidtools.com/

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-07-07T17:38:24+00:00

    Jeeped will probably produce better results, but if you are in a hurry, here is what I was able to recover:

    https://dl.dropboxusercontent.com/u/3422175/Ipanema_Procs_Recovered.docx

    https://dl.dropboxusercontent.com/u/3422175/Ipanema_Procs_Recovered_just_the_text.txt

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-07-07T17:34:26+00:00

    Hi Matt;

    It seems that OneDrive is playing games with being able to DL a corrupt DOCX again. I cannot get access to your document. Please upload a copy to DropBox or Google Drive and post a link to the publicly shared file back here. 

    Please try to upload a copy that has not already been subjected to repair attempts as I may be able to recover content that might have been lost during unsuccessful repair attempts.

    OneDrive (nee SkyDrive) has a fluctuating policy on this. See my discussion at the following link for more information.

    SkyDrive is back to refusing DL's on corrupt DOCX files

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-07-07T16:48:47+00:00

    Hello All,

                  I have tried a bunch of Word Recovery Tools, but still cannot get my docx file to open. I get the same xml error as the other people in this thread. If anyone has time to try to recover my doc I would really appreciate it! I put the doc in my skydrive in the "Corrupted Word Doc" Folder. Any help is appreciated!

    Skydrive: http://1drv.ms/1jUMh5c

    Thank You,

    Matt M.-------

    Was this answer helpful?

    0 comments