Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-01-21T22:31:00+00:00

    Jake;

    I've had to snip out a number of endnotes and citations to get the DOCX to open up.

    The problem was with malformed <cite> and <endnote> tags, something that I am not completely familiar with. I will take another look at this later to see if I can repair the malformed citation syntax and keep the citations that had to be removed. No promises; just that I will take a deeper look later on.

    I've uploaded the repaired copy of your DOCX to my SkyDrive here.

    2013.6.3 Van Epps Dissertation Proposal (Jeeped).docx

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  2. Anonymous
    2014-01-21T20:52:14+00:00

    I've got the file and I'm finding a problem with ADDIN EN.CITE entries but oddly enough, not every one. I'm working through the document to see if I can localize the problem to a more specific error.

    Do you have some sort of third party add-in or is the ADDIN EN.CITE a native Word functionality that I am not familiar with? Also, please provide the version of Word you are using. TIA.

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  3. Anonymous
    2014-01-21T18:31:46+00:00

    Jeeped,

    Anyway you could help with mine as well! Thought I had stuff backed up in the cloud and was safe but apparently not.

    Link to my dissertation is: https://drive.google.com/file/d/0B7JEL61FlGgxSzVtWjFKQWlMcE0/edit?usp=sharing

    Would really appreciate any advise possible!!!!

    All the best,

    Jake

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  4. Anonymous
    2014-01-14T14:25:25+00:00

    My freeware, Savvy DOCX Recovery also works, I just tried it.The Sourceforge project is here: 

    http://sourceforge.net/projects/quickwordrecovr/

    and its download link is here:

    http://downloads.sourceforge.net/project/quickwordrecovr/savvy_corrupt_DOCX_setup_2.0.4.exe

    The binary setup file there has adware offers attached to it. Apparently Sourceforge doesn't care if you attach offers to your setup files as long as you use one of the big monetizer companies like I do using installmonetizer.com and am following all the rules with legal notices and such. I would attach the link to a setup file that doesn't have adware offers to it, like I did in an earlier post, however WIndows or maybe just Chrome is flagging the nonadware link as malicious.

    To get past the adware offers, just keep on clicking on the "Decline" button on the left. There are usually three offers.

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