Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-01-14T09:19:06+00:00

    Hey Jeeped,

    Many, many thanks for your time & effort. As with many others in this thread, you managed to recover the document perfectly and, in doing so, alleviated much of my frustration; for which I'm very grateful.

    Looking back, I see you've been helping others through this error from 1 & a half years ago... That's some dedication. All I wanted to know is if, god forbid, I face this error again (I still have some more equations to type), what would be the best way of going about fixing it manually without annoying some other helpful person, like yourself for example. I read about converting the document into a zip package then using a programme such as Notepad++ to fix any missing tags... Could you shed some more light on this?

    Again, many thanks for what you've done and I wish you best with your endeavours.

    Kind regards,

    RD

    [EDIT: Having done some more reading, I found a "walkthrough" of sorts on page 3 of this thread of your own. I'll be sure to read up on that if I ever fall into this error again!]

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  2. Anonymous
    2014-01-13T22:11:20+00:00

    Hi Rishav;

    You had a problem with XML formatting tags in the formula at the bottom of page 7 (of 9). I removed some rogue tags and I do not believe I altered the existing content but you should proof that area closely.

    The repaired DOCX is my my SkyDrive for you to download here.

    Aeroplane Landing Coursework (Jeeped).docx

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  3. Anonymous
    2014-01-13T20:09:59+00:00

    Hey there,

    I've been working on some Maths coursework and I tend to save documents frequently. Unfortunately, today I was on the 9th page when I saved & closed the document... For the last time. Couldn't open it a few hours later as "Unspecified Error, word/document.xml, Line:2 Column: 0" came up.

    It had substantial amounts of formulas/equations in it as well as the odd picture of a graph & some tables here and there. From what I've read in this thread so far, that's usually what leads to this particular corruption.

    I'd really, really appreciate if it could be recovered; or as much of it as possible. It's rather important for me and, if anyone does manage to recover it, you'll see it's on a pretty interesting topic. So there's that...

    I couldn't find any temporary or auto-recovery files relating to the document on my computer. The last version of the document which I can open & edit normally (I made a copy and saved it elsewhere) is a fair few pages/hours back. Although, if no one could lend me helping hand, I can always devote some more extra time to get back on schedule... But I'm hoping it doesn't come to that.

    Here's link to download it: https://copy.com/oB66MkjoCnMz

    Kind regards,

    RD

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  4. Anonymous
    2014-01-07T16:54:40+00:00

    Dearras

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