Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-10-21T18:32:27+00:00

    These errors typically occur on formulas that have received numerous edits. When a character in a formula is deleted, the wrapping XML formatting tags are not always removed, leaving them to format nothing. Plan your formulas ahead of time so that they receive a start-to-finish editing and consider removing the entire formula and starting from scratch if editing is a necessity. Backups are handy.

    There is a specific update to deal with the Line 2, column 0 error. It can be found at:

    Description of the Word 2010 hotfix package (Word-x-none.msp): August 13, 2013

    On course, keeping your Office up-to-date is a must. See the link below for Office 2010 SP2.

    Office 2010 SP2 (×86 & ×64)

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  2. Anonymous
    2013-10-21T18:12:32+00:00

    You're a rockstar! Thank you! This is the second time this error has happened to me over the past 6 months. Any recommendations for how to avoid it? Besides just not using equation editor, because that's not really a choice.

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  3. Anonymous
    2013-10-21T17:53:01+00:00

    There were a number of problems within one formula. I was having difficulty repairing it so I chopped out the single formula and everything came together.

    The problem was within the formula containing Zgr immediately following the phrase "the canonical partition function " on page 8 (of 11). That area requires repair and could use a good proofreading.

    I've uploaded the repaired document to my SkyDrive here for you to download.

    Midterm Study Guide (Jeeped).docx

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  4. Anonymous
    2013-10-21T17:30:00+00:00

    My file seems to be experiencing the same problem described throughout this thread. Could you help me recover my work? Thank you!!

    https://skydrive.live.com/redir?resid=90E53BB622540000!968&authkey=!AFiIWSuhhuosguY

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