Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-10-19T09:03:20+00:00

    you're a life saver and I can't thank you enough!

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  2. Anonymous
    2013-10-19T03:59:28+00:00

    There were a series of cascading XML tag errors but thankfully they fell into four patterns. I was able to recover all 85 pages and I do not believe there was any loss of content.

    As mentioned there were four cascading failures, each with 10-13 bad XML tag references. Once I recognized the patterns of each I used a global Find & Replace and then proceeded to the next series of errors so I cannot list every spot in the document content that received a repair. Suffice to say that the problem was within a <mc:AlternateContent> tag group and I do not believe you have suffered any loss of content. I would suggest that you proofread the repaired document thoroughly in any event.

    I've uploaded the repaired DOCX to my SkyDrive here for you to download.

    Diagnóstico Por Imagem - Jeeped.docx

    To avoid these problems in the future, make sure that you have all relevant updates installed before continuing with your editing sessions.

    Office 2010 SP2 (×86 & ×64)

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  3. Anonymous
    2013-10-19T01:11:21+00:00

    hello Jeeped,

    After searching like crazy for the solution to the same problem that's being discussed here (or at least I think it is), I came across this thread that gave me a little hope.

    If it's not asking much, would you please tray to solve the problem in my file too?

    you can download it here: https://docs.google.com/file/d/0B19NQJU-xUOaRGZ5MGZPaFllMzA/edit?usp=sharing

    Thank you,

    Joana D.

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  4. Anonymous
    2013-10-02T19:23:43+00:00

    The word\Document.xml internal configuration file is only 38K with very little actual content

    while the word\Comments.xml is over 2Mb and seems to reference content lost from Document.xml.

    .

    That precisely describes the kind of corruption that happens when someone edits directly from a USB Flash/thumb drive and unplugs the drive without first doing the USB shutdown step.

    Unfortunately, DOCX files are structured in such a way that the body text is DOCUMENT.XML is physically stored at the end of the file structure, making it most susceptible to being lost in this error situation.

    There is nothing that can be done to recover this lost information other than falling back to an older backup copy of the file.

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