Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-05-09T22:38:52+00:00

    I'm not sure about 6 months of planning but that ODT document opened immediately with the free ODT Viewer and I was able to copy the entire contents into a new Word DOCX without losing any formatting that the viewer displayed.

    I have uploaded the Word DOCX version to my SkyDrive here for you to reference and download.

    Planning Developing Narratives 2013 1 (Jeeped).docx

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  2. Anonymous
    2013-05-09T16:22:53+00:00

    Dom;

    I don't have the tools with me to perform this type of manual edit but I will keep an eye on this thread and get to your problem in the early afternoon (UTC-08) if no one else has come to the rescue.

    I would expect a full (or very near) recovery if the problem is simply XML related and not an archive corruption; the latter typically caused by working directly to/from a thumb drive or other removable media.

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  3. Anonymous
    2013-05-09T14:20:05+00:00

    Hi Guys,

    Don't suppose you can recover anything from a .odt can you? This ones got 6 months of planning on and no backup - just stopped opening:

    https://dl.dropboxusercontent.com/u/25470224/Planning%20Developing%20Narratives%202013%201.odt

    Thanks in advance!

    Dom

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  4. Anonymous
    2013-05-08T14:13:47+00:00

    Thanks Rohn007;

    That definitely appears to have a root cause common to the problems we see here. I will see if I can dig up some MS contact information and pass that along.

    Dennis

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