Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-05-08T11:31:28+00:00

    Jeeped

    You may want to take a look at this discussion:

    http://answers.microsoft.com/en-us/office/forum/office\_2007-word/resolved-word-wont-save-anything/cb9c9749-2430-486a-aa93-7bae06e88ad2#\_self

    The person had a problem where they could not save a file. It turned out that applying specific formatting in an equation caused the problem.  It sounds like the file is failing a formatting check during the save, but not displaying an error.  I wonder if it is (loosely?) related to the end tag error you are working on. 

    Maybe the MS's working on the End Tag error would be interested in this also ...

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  2. Anonymous
    2013-05-06T23:41:26+00:00

    MS has already issued one update to partially fix the problem.

    One commonly cited cause is editing an equation to delete elements from it.

    A key lesson to take away from this is especially when working with equation editor DO FREQUENT BACKUPS!  Not just <CTL><S>, but also save as to new file names. There are tools that can help with this if you are interested.

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  3. Anonymous
    2013-05-06T16:27:25+00:00

    This is a known problem that I know Microsoft takes seriously and is working towards a full resolution. While it surfaces more often when formulas are editted, it can also become an issue during original formula construction. The best approach is to plan your formulas beforehand so final editing is reduced to a minimum. Keep an eye out for future service packs and Office updates.

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  4. Anonymous
    2013-05-06T16:17:50+00:00

    Thank you very much, everything works fine now.

    I tried to re-create the error on a separate file using the same figure and same equation in the caption but it opened fine.  I saw where you deleted the "LaTex-like" content (Greek symbols) from the caption...was this just a random system error in saving the document or had I entered some content that caused Word to choke?

    Thanks again,

    Jason

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