Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-04-25T05:43:46+00:00

    Hello there,

    I was getting the same error.  Was wondering if you can save me?  I can't believe this is still a bug in Word.

    https://docs.google.com/file/d/0B0Gq\_U9MkBBkdnlyNktSRm9GRDQ/edit?usp=sharing

    Thank you so much,

    Sander

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  2. Anonymous
    2013-04-23T19:09:42+00:00

    I believe I've managed to repair your DOCX with no loss of content to 60 pages.

    There were two problem areas dealing with mismatched pairs of </mc:Fallback></mc:AlternateContent> XML tags. The problem areas revolved around the map of page 37. Scrutinize that area closely for loss of content and/or formatting.

    I've uploaded the repaired DOCX to my SkyDrive here,

    ReportDRAFT (Jeeped).docx


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  3. Anonymous
    2013-04-23T17:54:36+00:00

    Please please can someone help me as well??? My report is due tomorrow and now I can't even open it because "the name in the end tag of the element must match the element type in the start tag"...

    https://docs.google.com/file/d/0B-pbtA0JRttLRlVVQWxGYnNCZjg/edit

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  4. Anonymous
    2013-04-20T06:41:56+00:00

    My file was always in my desktop though. The last thing I did to my word doc was clicking on the save button while M Word was printing it out in PDF format.

    Anyway you have been a great help! At least I have something to work on now. Thank you again =)

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