Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-04-19T17:13:18+00:00

    Your problem was a trifle more severe than most.

    You had an archive corruption that has scrambled the contents of the internal word/document.xml file. This is typically the result of working directly to and/or from a removable device such as a memory stick, flash card or even and external HDD and removing the device without using the Safely remove hardware command. These devices have read/write buffers and unless the command is used to flush them prior to device removal, content may be corrupted. Closing Word is not sufficient. Better yet, always work to/from the local HDD and only copy to external devices for transport.

    I've recovered 42 pages of content. The remainder was scrambled nonsense. I have uploaded a copy of the repaired DOCX to my SkyDrive here,

    Kanhong FYP Final Draft 1 (Jeeped).docx

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  2. Anonymous
    2013-04-19T12:29:27+00:00

    Hi Jeeped,

    I have this word doc that couldn't open and this error message always pops up

    "The name in the end tag of the element must match the element type in the start tag.

    Location: Part: /word/document.xml, Line:2, Column: 1197095"

    I have been working on this document for weeks and everything was fine till now. I have some equations in the doc but I suspect it may be due to some lines and textboxes I added recently.

    Really hope you can help!

    Here is the dropbox link to the document.

    https://www.dropbox.com/s/obx6pxye0hjet05/Kanhong%20FYP%20Final%20Draft%201.docx

    K

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  4. Anonymous
    2013-04-18T05:39:00+00:00

    I cannot thank you enough! This has saved me countless hours of producing another lecture note summary!

    How did you do it though? I managed to locate the error but after trying to remove the whole section after the "Inverting Amplifer", I ended up with a corrupted file.

    You've been a great, great help to everyone. Thank you so much.

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