Office 2013; office account signin feature 'disabled' after upgrade

Anonymous
2012-10-25T11:41:39+00:00

I have just upgraded from Office 2010 Pro Plus to Office 2013 Pro Plus and none of the Office 2013 apps (including OneNote 2013) will connect to my skydrive account so I cannot access my OneNote notebooks and so on. I just see a window with the message 'This feature has been disabled by your administrator', however no group policy for Office or indeed anything else has been applied. What could be causing this failure?

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Anonymous
2012-10-25T12:31:52+00:00

Ok I resovled this issue but its a weird one and could be an issue with the upgrade from 2010.

I used procmon.exe to find out which reg keys outlook.exe was htting when I clicked the Sign In button (which triggered my issue) and found this was the key in question:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet:UseOnlineContent

UseOnlineContent was set to 0 (zero) and so I changed it to 1 (one) and after restarting my Office 2013 products I was able to sign in to Skydrive using them.

I hope this will be of help to anyone experiencing a similar problem.

Cheers,

Tim

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  1. Anonymous
    2013-11-07T16:15:49+00:00

    Mate,

    check this out.  I changed my setting from 3 to 0 and now I can login & sync.

    http://technet.microsoft.com/en-us/library/jj683102.aspx

    To change the Office 2013 logon types offered to the user

    1. From Registry Editor, browse to: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\SignIn\SignInOptions
    2. Set the value of SignInOptions to one of the following:

    Office 2013 SignInOptions values

    | SignInOptions value | Value type | Description |
    | --- | --- | --- |
    | 0 | DWORD | (Default) This displays both the user's Microsoft account ID and the organization ID that is assigned by Microsoft as their logon identity options. |
    | 1 | DWORD | This only displays their Microsoft account ID. |
    | 2 | DWORD | This only displays their organization ID. |
    | 3 | DWORD | This does not display either ID type. The user will be unable to log on. If you set SignInOptions to 3, and a user triggers the logon page, no ID types will be offered to the user. Instead, the message “Sign in has been disabled” is displayed. |
    

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  2. Anonymous
    2013-09-23T02:01:23+00:00

    I used Run - Regedit and took my time searching through the various subdirectories shown in the timfly note.

    (HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet:UseOnlineContent)

    First couple of tries missed seeing the Internet:UseOnlineContent line but finally did.  Changed the (0) to a (1).  Closed Regedit and  to be overly cautious I Restarted the computer.

    After the restart I restarted OneNote on my Samsung Galaxy S3, my Win7 Laptop and my Surface Pro and they all sync together. 

    As a bonus, this seems to also be the reason I could not gain access to my Office 365 account from the laptop.  I kept getting a "Feature disabled by Administrator" error which was the question I originally posted.

    I'm a happy camper.

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  3. Anonymous
    2013-08-24T15:30:57+00:00

    I just installed Office 2013 but I'm having the same issues as desribed here.

    I tried already with changing the register but this didn't work out.

    What I already tried:

    • Office 2013 Plus 64bit --> uninstall
    • Installed Office 2013 Plus 32bit
    • Register settings

    --> HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet:UseOnlineContent 1

    This key did not exist, I created it but didn't change anything. (With reboot & restart program)

    --> HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\signin:signinoptions 1

    This key did not exist, I created it but didn't change anything. (With reboot & restart program)

    No matter what I try or search, the problem "This function is disabled by administrator" remains.

    I just can't get to the sign-in screen. Open -> Skydrive -> Sign in or Account -> Sign in just do the same for me.

    SOLUTION:

    Start OneNote, it will ask to sign in and will link your account to the other Office programs.

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  4. Anonymous
    2013-04-08T09:58:56+00:00

    The reg value exists on my installation, so you could try creating it manually.

    interesting the value has changed from 1 (which I set it to manually) to 2... all is working well though :-)

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